Privacy Policy

Last updated: May 25, 2026

ABC Transport Co. ("we", "us", or "our") operates the ABC Transport Customer Portal mobile application and web portal. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect the following information to provide our services:

• PAN (Permanent Account Number) - Used to identify and authenticate your business account.
• Phone Number - Used for OTP (One-Time Password) verification during login via WhatsApp.
• Contact Name - Your name as registered with your business account.
• Device Information - Device type, operating system, and app version for providing a better user experience.
• IP Address and User Agent - Recorded during login for security and audit purposes.

2. How We Use Your Information

We use the collected information for:

• Authenticating your identity and providing secure access to your account.
• Displaying your shipment bookings, delivery status, and consignment details.
• Showing outstanding payment information (bills, money receipts, deductions).
• Providing Proof of Delivery (POD) documents.
• Sending OTP codes for secure login authentication.
• Maintaining security logs and preventing unauthorized access.

3. Data Sharing

We do not sell or rent your personal information to third parties. We may share your data only in the following cases:

• Service Providers - We use BizMagnets for WhatsApp OTP delivery. Only your phone number is shared for this purpose.
• Legal Requirements - When required by law, regulation, or legal process.
• Business Operations - With authorized personnel within ABC Transport who need the information to serve your logistics needs.

4. Data Storage and Security

Your data is stored securely on our servers. We use industry-standard security measures including:

• HTTPS encryption for all data transmission.
• Token-based authentication (Sanctum) for mobile app sessions.
• OTP verification for every login attempt.
• Automatic session expiry for inactive accounts.

5. Data Retention

We retain your login activity logs for security audit purposes. Your account information is maintained as long as you have an active business relationship with ABC Transport. Authentication tokens are revoked upon each new login session.

6. Your Rights

You have the right to:

• Access the personal data we hold about you through the customer portal.
• Request correction of inaccurate information by contacting us.
• Request deletion of your account data, subject to legal and business retention requirements.

7. Third-Party Services

Our app does not use any third-party analytics, advertising, or tracking services. We do not use cookies in the mobile application.

8. Children's Privacy

Our services are intended for business use only and are not directed at children under the age of 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

• Email: info@abctransport.co.in
• Website: abctransport.co.in